Although we endevour to supply the highest quality Howard spare parts, very occasionally there is a problem with a supplied part malfunctioning or developing a fault after purchase.
On the rare occasion that this happens all we require you to do is contact us via the contact us link on the main page & we will reply to you as soon as we are able.
If you think that the part is faulty and you require a refund all you have to do is return the part to us for inspection after which (if the part is found to be faulty) we will offer you a replacement part and send it to you at your address (held on file from your original purchase)and a refund for the return postage that you incurred will be issued.
However, if upon inspection it is found that damage to the item has been caused by neglegence or mistreatment by the buyer or their representative the part will not be replaced and no refund will be issued.
ALL items rendered for sale on this site are checked for functionality and we also make sure that the items are complete pryor to listing. No claims of parts missing will be entertained and all items are security marked for our security.
Items listed as" Incomplete" or "for spares or repair" are exactly that! we will not issue refunds for these items, they are listed as "for spares or repair" and the listing price reflects this so please do not buy these items and then complain that they do not work.
If you do not agree with anything written on this page please do not buy from us, we legally have to warn you of our policies to cover ourselves from some of the more dubious characters out there
However if you have read these Terms & Conditions and agree to our policies we look forward to your business in the future.